Insights

Recently Genus partnered with Kofax and Carahsoft to present a webinar outlining efficient constituent services within the public sector. The webinar outlined best practices and streamlined processes for delivering efficient constituent services. In this article, we go over a few takeaways to help you in your journey to offer efficient constituent services.

Kofax TotalAgility® is a powerful digital transformation platform that automates complex business processes, optimizes workflows, and reduces operational costs. Kofax TotalAgility projects require careful planning and execution to ensure success, so many organizations are turning to Agile project management methodologies to help them manage their Kofax TotalAgility projects. In my experience, Agile is the preferred project management approach to Kofax TotalAgility projects.

Insurance and finance companies have begun to see cost-savings and improved customer experience benefits enabled by digital transformation technologies like robotic process automation, artificial intelligence, and machine learning.