Insights

News, Events, and insights to help your automation and digital transformation journey.

Using Automation to Better Serve Your Constituents

Challenges of Serving Constituents

Well before the recent remote work explosion, state and local governments had a significant challenge delivering services through broad remote workforces. Many workers such as engineers, social workers, law enforcement, or any number of other constituent service workers spent much of their day in the field. Regardless, those workers still had work to complete to update systems. Since it was time-consuming, constituent services were often delayed.

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Apache Log4J Vulnerabilities

Genus is aware of the recently disclosed Apache Log4j2 vulnerability (CVE-2021-44228) and the impact this may have on your organization as a widely used open-source Java logging utility. While we are currently working with a number of customers on this issue, we wanted to proactively post information for all of our customers for their review.

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Kofax Power PDF: Built for business users

Now, with more robust scanning accuracy and e-signature integration

Power PDF provides powerful PDF management built for business users. Minimize onboarding time with an Office desktop look and feel. And with Power PDF meeting simple to complex needs and offering robust security, IT teams can standardize on a single tool.

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Lighting up Dark Content

The data science community likes to speak of dark data and how they, as experts, can bring tremendous insight to any business by simply shining their analytical light on those hidden bits, bytes, and characters.

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What is Document Automation?

The concept of document automation is using a machine instead of a human to identify the document type and capture core business information from the document. Documents today do not typically mean paper. Email, web portals, and other communication mechanisms mean the documents seldom get to a physical form. This conversion from unstructured data into structured data is what we know as document automation.

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