Kofax Capture: Export Credentials Management Window
There is a little-known feature called “Export Credentials Management”, where you can update your export credentials all in one place instead of...
1 min read
Nathan Wong : Jan 12, 2022
These are the following steps on how to move your Kofax Capture software license from an old Kofax Capture environment to a New Kofax Capture Environment.
The following steps can be performed on either a Kofax workstation or on your Kofax server.
1. On the Old Kofax environment. Search for License Utility and open the application.
Note: If you are unable to locate the License Utility VIA the windows search. The default location for the license utility is located in: C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin and the application is called KSALicenseUtility.exe
2. Click on File – Activate and take a screenshot or make note of the Serial Number and Product Code.
3. On the New Kofax Capture Environment – Open the license Utility - File – Activate and take a screenshot or make a note of the Machine ID:
4. Go to the following URL: http://activatelegacy.kofax.com/support/activationtemp/tempcode.aspx5. On the New Kofax Capture environment: Open License Utility – File – Activate – Manual – Copy & Paste in the activation code from earlier and click Activate
6. You will receive a message stating the activation was successful. If you do not receive this message, please take a screenshot of the message you receive and contact Genus Support for further assistance.
7. Check your licensing on the New Kofax Capture Environment to make sure the parameters are correct.
8. Check the expiration date on the licensing. If the expiration date is within 5 days, re-activate the license after 2-3 business days or when you receive an email from Kofax stating that the license is cleared.If you still have questions, please reach out to our customer success team at support@genustechnologies.com for more assistance.
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